سياسة الاسترداد

We want you to be satisfied with your purchase. Please review our return and exchange rules carefully.

Return & Exchange Window

• Returns or exchanges are accepted within 14 days of delivery, in accordance with our store return rules.

Eligible Items

To be eligible for a return or exchange, items must:

• Be unused, unwashed, and not damaged
• Be returned in their original packaging, including all accessories and labels
• Be in resalable condition

Non-Returnable Items

We do not accept returns or exchanges if:

• The item has been used, damaged, or altered
• Original packaging or accessories are missing
• The request is submitted after the 14-day period

Exchanges

• Exchanges are subject to product availability
• If the requested replacement is unavailable, a store credit or refund may be offered at our discretion

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Shipping fees are non-refundable

Damaged or Incorrect Items

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery
• Provide clear photos of the item and packaging
• We will arrange a replacement or refund at no additional cost

Approval Requirement

All returns and exchanges must be approved before sending the item back. Unauthorized returns may be rejected.